The Autotask MCP Server provides MCP resources for direct access to entity data. Resources use URI-based addressing and return structured content.
| URI |
Description |
autotask://companies |
List all companies |
autotask://companies/{id} |
Get a specific company by ID |
| URI |
Description |
autotask://contacts |
List all contacts |
autotask://contacts/{id} |
Get a specific contact by ID |
| URI |
Description |
autotask://tickets |
List all tickets |
autotask://tickets/{id} |
Get a specific ticket by ID |
Resources are typically used by MCP clients for:
- Context loading — Pre-loading entity data before a conversation
- Direct access — Getting a specific record by its known ID
- Browsing — Exploring available data without search criteria
| Aspect |
Resources |
Tools |
| Access pattern |
URI-based (read-only) |
Function call (read/write) |
| Filtering |
None (returns all or by ID) |
Search terms, field filters, pagination |
| Use case |
Browsing, context loading |
Specific queries, mutations |
| Response |
Raw entity data |
Formatted with enhancements |
For most interactive use cases, the search tools provide a better experience with filtering, pagination, and ID-to-name resolution.