🧪 Community ✓ Claude Code ✓ Claude Desktop Standalone • Advanced-workflows
Advanced Workflows
Vendor-generic MSP automation workflows that adapt to the customer's connected stack.
Installation
Install this plugin individually:
/plugin marketplace add wyre-technology/msp-claude-plugins --plugin advanced-workflows Or install all MSP plugins at once:
/plugin marketplace add wyre-technology/msp-claude-plugins Features
- Chat Delivery Adapters
- Psa Tool Map
- Ticket Triage Agent
Skills
This plugin provides 3 skills that teach Claude about Advanced Workflows:
| Skill | Description |
|---|---|
chat-delivery-adapters | The delivery-adapter contract every advanced-workflow skill uses to post its finished report somewhere a human will see it — Slack, an IT Glue document, or (blocked) Microsoft Teams. |
psa-tool-map | Maps abstract PSA/ticketing operations (list new tickets, get ticket detail, update priority + status, list statuses, list priorities) to concrete Conduit tool names for Autotask, HaloPSA, and ConnectWise PSA. |
ticket-triage-agent | Build (or run once) a ticket-triage agent that classifies new PSA tickets by priority, advances them to In Progress, and posts a summary to the connected chat tool. |
Commands
Available slash commands:
| Command | Description |
|---|
API Reference
| Base URL | |
| Authentication | |
| Rate Limit | |
| Documentation |
Example Usage
Using Skills
/skill advanced-workflows:chat-delivery-adapters
The delivery-adapter contract every advanced-workflow skill uses to post its finished report somewhere a human will see it — Slack, an IT Glue document, or (blocked) Microsoft Teams.