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Dubber
Dubber call recording - capture coverage audits, call retrieval and tagging for disputes and QA, user lifecycle, and Dub.Point and webhook health
Installation
Install this plugin individually:
/plugin marketplace add wyre-technology/msp-claude-plugins --plugin dubber Or install all MSP plugins at once:
/plugin marketplace add wyre-technology/msp-claude-plugins Features
- Call Retrieval
- Recording Coverage
- User Lifecycle
Skills
This plugin provides 4 skills that teach Claude about Dubber:
| Skill | Description |
|---|---|
call-retrieval | Finding specific Dubber recordings for a complaint, billing dispute, HR matter or QA sample: resolving a person or line to Dub.Points, windowed recording searches in the client's timezone, reading recording details, and marking calls with tags or metadata for follow-up or retention. |
recording-coverage | Read-only audit that proves Dubber is actually capturing calls for a client: which Dub.Points (recorded lines) have recent recordings and which have gone silent, recordings Dubber could not match to an account, and whether REST-hook integrations are active and draining. |
user-lifecycle | Adding, updating and removing Dubber users on a client account during staff onboarding and offboarding, and reviewing who has a Dubber login. |
api-patterns | How the Dubber tool surface behaves through Conduit: the five X-Dubber-* credential headers and the password-grant token they mint, region selection, the account/group/Dub.Point/recording hierarchy, how dubber_recordings_list pages and filters, which list tools return a single page, the error and rate-limit behaviour, the confirm_destructive_action flow, and which tools Conduit treats as read, write or admin. |
Agents
This plugin provides 1 agent for autonomous task execution:
| Agent | Description |
|---|---|
recording-compliance-auditor | Use this agent when an MSP compliance lead or service manager needs proof that Dubber call recording is working across one or more client accounts, ahead of a compliance review, QBR or audit request. |
Commands
Available slash commands:
| Command | Description |
|---|
API Reference
| Base URL | |
| Authentication | |
| Rate Limit | |
| Documentation |
Example Usage
Using Skills
/skill dubber:call-retrieval
Finding specific Dubber recordings for a complaint, billing dispute, HR matter or QA sample: resolving a person or line to Dub.Points, windowed recording searches in the client's timezone, reading recording details, and marking calls with tags or metadata for follow-up or retention.